FAQ


〈Inquiry〉Can I wash "Fashion Face Cover"?

Questions〉Yes you can. These products are delicate and beautiful. Use a neutral detergent and gently wash it by hand. Do not use a softener or bleach. Please Hang and dry it in a well-ventilated room. This product may fade out.

〈Inquiry〉I have not recieved a confirmation email.

〈Questions〉Can't you find it in the spam folder? Please feel free to ask us about that.
Please write "tsuto" the subject of an e-mail message.

〈Inquiry〉The thread end come out.

〈Questions〉Since gold thread, silver thread, and silk thread are used, the thread end may come out. Please cut them without pulling.