Privacy Policy

1. Basic Policy on the Protection of Personal Information 

 Okamoto Orimono Co., Ltd shall comply with the Act on the Protection of Personal Information. The Customer's personal information is essential for Okamoto Orimono Co., Ltd to provide services. Therefore, Okamoto Orimono Co., Ltd recognizes personal information protection as an important responsibility and strives to properly manage and protect personal information based on the following policy.

Article 1: When obtaining personal information in order to perform the Companies operations the Company clearly establishes the purpose of use. The Company will not acquire information above what is necessary. 

Article 2: In the event that personal information is obtained, the Company shall clarify the purpose of use and with the consent of the person, use it within the scope necessary to use it appropriately.

Article 3: The Company implements reasonable and adequate countermeasures to prevent unauthorized access to private information and to mitigate the risks of the loss, destruction, falsification, and leakage of private information.

Article 4: The acquired personal information shall not be provided to a third party without the permission of the individual except when there is a possible threat to the life, health, or property of the individual or the public.

2. Purpose of Use of the Personal Information

 Okamoto Orimono Co., Ltd uses the Customer's personal information for product development, sales promotion activities such as information, and sales service operations such as product delivery.

3. Handling of Personal Information Used

 Okamoto Orimono Co., Ltd uses information such as name, address, postal code, email address, credit card information, other payment and payment method, product purchase history, and customer inquiries and contact information.
The Customer attributes voluntarily provided shall be used as reference for the "inquiry".

4. Provision of Personal Information to Third Parties

 Okamoto Orimono Co., Ltd shall provide the obtained personal information to the third party only in the following cases.

Article 1: If the Company receives the consent of the Customer.

Article 2: If a credit card company inquiry about unauthorized use of credit card data.

Article 3: When required to be provided in accordance with laws and regulations.

5. Handling Disclosure, Correction, Deletion Relating to Personal Information

 If the Customer would like to request the disclosure, correction or deletion of the Customer's personal information, please contact "6. Contact for Personal Information Inquires" below. If the Customer request disclosure by mail, the Company shall charge the cost.

6. Contact for Personal Information Inquires

  Okamoto Orimono Co., Ltd

  576, Kodocho, Kamigyo-ku Kyoto-shi, Kyoto, 602-0943, Japan

      Please write "tsuto" the subject of an e-mail message.

7. Use of Cookies

 In order to use this site comfortably, data that identifies the Customer's computer (Cookies) may be sent and be stored in the Customer's computer’s hard drive. The Customer can refuse the reception of Cookies by the setting of the Customer's browser. If the Customer refuses to receive Cookies, the Company may not be able to provide the Customer with the normal services.

8. About SSL

 The site uses SSL communication encryption to prevent interception by an external third party.

9.By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.