Specified Commercial Transaction Act


Shop name  tsuto
Dealer Okamoto Orimono Co., Ltd
CEO Okamoto Keiji
Address 576, Kodocho, Kamigyo-ku Kyoto-shi, Kyoto, 602-0943, Japan
E-mail address

mail@okamotoorimono.com

Please write "tsuto" the subject of an e-mail message.

Necessary expenditure Payment for goods and Shipping.
Payment method
Shopify ペイメント
Time of delivery We usually ship within 14 working days to outside of Japan.
Shipping (Outside Japan) parcel delivery service, DHL
Customs duties Tariffs are to be paid by the customer.
Returns, Defective Products, Cancellations Products cannot be returned unless they are clearly defective. However, they can be returned at the Customer's expense if the packaging material (outer box or envelope) is unopened. In that case, we will deduct the handling fee from the total amount and refund the rest. We accept cancellation requests before shipping the products.
Return date Requests for exchanges or returns have to be made within seven days after delivery, and items must be unopened.